Privacy policy

Red Rock Inv., located at Vliegpleinkouter 35, 9030 Gent is responsible for the processing of personal data as described in this privacy policy.

Contact details:
Business registration number: 0501.612.635
Vliegpleinkouter 35,
9030 Gent

Gaby Vanschel is the data protection officer and can be contacted via

Personal data that we process

Red Rock Inv. processes your personal data because you use our booking services or because you provide them to us, for example via a contact form.

Below you can find a list of the personal data we process:
– First and last name
– E-mail address
– IP-address
– Details about your activities on our websites
– Internet browser and device type
– Details with regard to your booking or reservation (such as date, number of people…)

Sensitive personal data

Our website or services do not have the intention to collect data on website visitors younger than 16 years old, unless they have consent from their parents or guardian. However, we cannot validate that the age of our website’s visitors is 16 or older. We advise parents to be involved in the online activities of their children to prevent unwanted data collection without the parents’ consent. If you are convinced we have processed data of a minor without consent, pleaser contact us via and we will take the required action to delete this data.

With which purpose do we collect personal data?

Red Rock Inv. processes your personal data in order to:
– Send you customised newsletters or commercial messages, with your explicit consent.
– Red Rock Inv. analysis your behaviour on our website in order to improve our service offering and the user experience of our website.

Automated decisioning

Red Rock Inv. does not take automated decisions based on your personal data regarding matters with significant impact on you as a person or the services you are offered. This concerns decisions made solely by computer programmes without the intervention of a human being (e.g. an employee of Red Rock Inv.). Red Rock Inv. uses the following computer programmes:

– Google Analytics
– Google AdWords
– Beds24

Sharing of personal data with third parties

Red Rock Inv. only provides your personal data to third parties if it is strictly necessary to execute our agreement or provide you with the requested services or to comply with legal obligations. We do not share your personal data with third parties for commercial purposes.

Cookies, of vergelijkbare technieken, die wij gebruiken

Red Rock Inv. uses functional, analytical and tracking cookies. A cookie is a small text file which is stored on your computer, smartphone or tablet when you visits our website for the first time. Red Rock Inv. uses cookies for technical reasons to provide you with useful functionality. These cookies ensure the website works correctly and that we can, for example, remember your language preferences. These cookies are also used to make sure our website functions properly and to optimise it in the future. Furthermore we place cookies which contain information about your surfing behaviour which can help us to customise our website’s content or show you customised commercial offerings.

During your first visit we have informed you about our use of cookies and asked you for consent to store them.

You can avoid cookies by changing the settings of your internet browser so that cookies are no longer saved. Furthermore you can remove cookie data already stored from previous sessions via your browser’s settings.

For more information please refer to:

This website also contains cookies placed by third parties, for example by advertisers or social media companies. An overview of these cookies:

Cookie: Google Analytics
Name: _ga, _gat en _gid
Function: Analytical cookie to measure website visits
Retention period: 2 years

Consulting, modifying or deleting your data

You have the right to see which personal data we collect, to modify it and to delete it. Furthermore you have the right to revoke your consent for processing of personal data or to object the processing of your personal data by Red Rock Inv. Upon your request, we can also transfer your personal data to you.

A request to exercise this right can be made by e-mailing to

To be sure of your identity, we request that as part of your request you provide us with a copy of your ID card. Make sure your photo, ID card number and national registration number are clearly visible. We ask this to protect your privacy and avoid unauthorised access to your personal data. We will respond to your request as quickly as possible and within 30 days.

Red Rock Inv. would also like to point out that you have the possibility to file a complaint with the national data protection agency via the following link:

How we protect your personal data

Red Rock Inv. takes the protection of your personal data seriously and takes appropriate actions to protect your data from abuse, loss, unauthorised access or unlawful publication. If you feel your personal data is not secure or that there are indications of abuse, please contact us via